Depending on the number of products ordered:
1. Orders of less than 100 pieces will take 21 days or less
2. Orders of 100 to 500 pieces will take 30 days or less
3. Orders of more than 500 pieces to be negotiated
We accept rush orders as well. Depending on complexity, we can complete within 7-14 days.

We accept various payment methods for orders placed through our website or services. You agree to provide accurate and valid payment information. By placing an order, you authorize us to charge your chosen payment method for the total amount of your order.

Upon receipt of goods, we only allow a maximum of 2 days to sound off for any defects.
If a request for reprint is met by Neon SportWear, the customer must return the defected goods in the original condition at our location.
Following conditions:
1. Manufacturing defects (Eg.Holes)
2.Printing Error due to our negligence 3. Wrong Apparel / Size / Colour (Proof of original purchase to be shown)
We will not be held responsible for any conditions:
1.Wrong Apparel / Size / Colour due to Customer’s negligence
2.Change of mind
3.Tone / Shade of Apparel colour are different
4.Printing Colour, Apparel Material or Quality not to customer’s expectation
5.Apparel with slight imperfections (eg. Excess threads or loose threads) are not deem as defect
6. Wear & Tear due to customer’s negligence